Customer Success Manager
Kyiv / Odesa / Remote
Management
Customer Success Manager
Management
Kyiv / Odesa / Remote

Requirements:
HARD SKILLS:
- Knowledge of Advertising networks activity within Video, Banner and XML, Ad servers and SSPs;
- Excellent presentation and communication skills;
- English — upper-intermediate (spoken and written);
- Demonstrated self-starter who thrives in a team environment;
- Extremely proactive, organized, responsible and proven ability to work well with a team;
- Strong computer skills, deep knowledge of MS Excel.
SOFT SKILLS:
- Strong analytical skills;
- Being able to be comfortable with digging through data, manipulating it in excel, and drawing out impactful insights for your clients;
- Excellent problem-solving skills;
- Excellent storyteller&communication skills;
- Being comfortable with deep-diving into the technical aspects of the problem;
- Experience working with remote teams;
- Able to handle multitasking job.
Desirable:
- B2B sales experience in the field of digital marketing and online advertising;
- Strong understanding of the advertising market;
- Account management experience in digital advertising;
- Experience in running video ad campaigns;
- Knowledge of VAST and oRTB protocols;
- Basic knowledge of HTML, CSS, Javascript;
- Knowledge of Google AdSense, Google Ad Manager and having Google Certificates.
We offer:
- Competitive salary rates, bonus plan;
- Friendly atmosphere and driven colleagues;
- Paid vacations (20+ working days) and sick leaves.
Responsibilities:
- Serving as a trusted advisor to your client and being able to find and upsell new opportunities and explore untapped opportunities;
- Maintaining a deep and strong understanding of the platforms and tools used for adserving and analytics within the company;
- Optimizing current ad campaigns are launching new ones;
- Collaboration with internal teams including product management, ad operation, traffic analysts, sales, and supply team to find and provide the best possible solutions;
- Understanding your client’s needs and requirements and translating them for your team leads;
- Building long-lasting and fruitful relationships with the client through verbal and oral communication and handling the client’s needs in a timely manner.
Are you in?
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