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Customer Success Manager

Kyiv / Odesa / Remote


Customer Success Manager


Kyiv / Odesa / Remote




  • Knowledge of Advertising networks activity within Video, Banner and XML, Ad servers and SSPs;
  • Excellent presentation and communication skills;
  • English — upper-intermediate (spoken and written);
  • Demonstrated self-starter who thrives in a team environment;
  • Extremely proactive, organized, responsible and proven ability to work well with a team;
  • Strong computer skills, deep knowledge of MS Excel.


  • Strong analytical skills;
  • Being able to be comfortable with digging through data, manipulating it in excel, and drawing out impactful insights for your clients;
  • Excellent problem-solving skills;
  • Excellent storyteller&communication skills;
  • Being comfortable with deep-diving into the technical aspects of the problem;
  • Experience working with remote teams;
  • Able to handle multitasking job.


  • B2B sales experience in the field of digital marketing and online advertising;
  • Strong understanding of the advertising market;
  • Account management experience in digital advertising;
  • Experience in running video ad campaigns;
  • Knowledge of VAST and oRTB protocols;
  • Basic knowledge of HTML, CSS, Javascript;
  • Knowledge of Google AdSense, Google Ad Manager and having Google Certificates.

We offer:

  • Competitive salary rates, bonus plan;
  • Friendly atmosphere and driven colleagues;
  • Paid vacations (20+ working days) and sick leaves.


  • Serving as a trusted advisor to your client and being able to find and upsell new opportunities and explore untapped opportunities;
  • Maintaining a deep and strong understanding of the platforms and tools used for adserving and analytics within the company;
  • Optimizing current ad campaigns are launching new ones;
  • Collaboration with internal teams including product management, ad operation, traffic analysts, sales, and supply team to find and provide the best possible solutions;
  • Understanding your client’s needs and requirements and translating them for your team leads;
  • Building long-lasting and fruitful relationships with the client through verbal and oral communication and handling the client’s needs in a timely manner.

Are you in?

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